Privacy Policy

YKCA Electric ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our electrical services.

Last Updated: May 14, 2026

Information We Collect

We collect personal information that you voluntarily provide when you interact with our website or request our services. This may include:

  • Your name (first and last)
  • Email address
  • Phone number
  • Property or mailing address
  • Details about the electrical service you need
  • Any additional information you include in a contact form submission or phone call

We also automatically collect certain technical data when you browse our website, including your IP address, browser type, device information, pages visited, and time spent on the site.

How We Use Your Information

We use the information we collect for the following purposes:

  • Respond to your inquiries and service requests
  • Schedule and coordinate electrical services at your property
  • Provide estimates, invoices, and project-related communications
  • Send follow-up information about completed or upcoming work
  • Improve our website, services, and customer experience
  • Comply with legal obligations and licensing requirements

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service partners: We may share relevant details with trusted partners (such as suppliers or specialty trade partners) solely to deliver the electrical services you requested.
  • Form submission processors: Contact form submissions on our website are transmitted through FormSubmit (formsubmit.co), which forwards the form data to our company email address. FormSubmit's handling of your data is governed by its own privacy policy.
  • Analytics providers: If web analytics are enabled, anonymized usage data (such as page views and traffic sources) is processed by analytics services (e.g., Google Analytics) subject to their own privacy terms.
  • Legal requirements: We may disclose information if required by law, regulation, or legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Specifically:

  • Essential cookies: Required for the website to function properly (e.g., session management).
  • Analytics cookies: We use Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymized data about page views, traffic sources, and user behavior.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encrypted data transmission (SSL/TLS), secure hosting infrastructure, and limited access controls.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard safeguards.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Contact form submissions and inquiries that do not result in a service relationship are retained for up to 24 months.
  • Service records (estimates, invoices, project documentation, permit records) are retained for a minimum of four years following project completion to comply with California Contractors State License Board recordkeeping requirements and tax law.
  • Technical and analytics data collected automatically is retained for up to 26 months by our analytics provider, in line with standard configuration.

After the applicable retention period, your personal information is either deleted or anonymized. You may request earlier deletion of your data at any time, subject to legal exceptions described in the "Your Rights" section below.

Your Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: You may request details about the personal information we have collected about you over the past 12 months.
  • Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
  • Right to Limit Use: You have the right to limit the use and disclosure of sensitive personal information.
  • Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. YKCA Electric does not sell your personal information, and does not share it with third parties for cross-context behavioral advertising. To confirm your status or request that we restrict any disclosure of your information for advertising purposes, email us at [email protected] with the subject line "Do Not Sell or Share My Personal Information".
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information below. We will respond to verified requests within 45 days.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to reach us regarding your personal data, please contact us:

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